Shipping policy

Shipping Policy

1. Order Processing:

  • Orders are typically processed and shipped within 3-7 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer standard shipping as our primary shipping method.
  • Expedited shipping options may be available at an additional cost.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of the package.
  • Customers can view shipping costs before finalizing their purchase during the checkout process.

4. Free Shipping:

  • We may offer free shipping on orders over a certain amount, as specified on our website.
  • Free shipping may not apply to certain locations or oversized/heavy items.

5. Delivery Times:

  • Delivery times are estimated and not guaranteed.
  • Delays may occur due to factors beyond our control, such as weather, customs, or carrier issues.

6. International Shipping:

  • We offer international shipping. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
  • Delivery times for international orders may vary.

7. Order Tracking:

  • Tracking information will be provided once the order has been shipped.
  • Customers can track their orders using the provided tracking number through our website or the carrier's website.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information.
  • Any additional shipping costs incurred due to incorrect information will be the customer's responsibility.

9. Undeliverable Packages:

  • If a package is undeliverable and returned to us, the customer will be responsible for any additional shipping costs to reship the item.

10. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Customers are encouraged to contact the carrier directly to resolve such issues.

11. Changes to Policy:

  • We reserve the right to modify this shipping policy at any time. Changes will be effective upon posting to our website.

12. Contact Information:

  • For any questions or concerns regarding our Shipping Policy, please contact us at info@lorisazhurande.com.

By making a purchase with us, you acknowledge that you have read, understood, and agree to our Shipping Policy.